F.A.Q. - Frequently Asked Questions

   

Q. How do I install SBN NOW on my Roku?
Q. How do I check for software/channel updates for my Roku?
Q. The SBN NOW channel has stopped working on my Roku, what can I do?
Q. Sonlifetv App on my Roku has stopped working, what can I do?"
Q. Where can I get more help for my Roku?





Q. How do I install SBN NOW on my Roku?
    A. Follow the instructions below to install SBN NOW on your Roku device.
    1. From the Menu on the left of the Home screen choose 'Streaming Channels'.
    2. Type 'SBN NOW' into the 'Search Channels' box.
    3. When the SBN NOW Channel appears, highlight it and select 'Add Channel' to install it to your Roku device.
    4. If you created a 'PIN' during setup, you may be asked for it now.
    5. Confirm by hitting 'Add Channel' and the SBN NOW channel should appear in your channels list.


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Q. How do I check for software/channel updates for my Roku?

    A. Follow the instructions below to manually check for software and channel updates.
    1. Press on your remote to open the main screen.
    2. Scroll up or down and select Settings.
    3. Select System.
    4. Select System update.
    5. Note: The System update screen displays the current software and build version, along with the date and time of the latest update.
    6. Select Check Now to manually check for updates.

    If there is new software available or there are updates for your channels, then your Roku device will download and install them automatically and once completed, your Roku device will reboot.

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Q. The SBN channel has stopped working on my Roku, what can I do?

    A. We would suggest that if you are still using the old SBN channel, you download our new SBN NOW app to your Roku device.

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Q. Sonlifetv App on my Roku has stopped working, what can I do?

    A. You need to downloaded our new Roku app, called "SBN Now”.

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Q. Where can I get more help for my Roku?

    A. CLICK HERE to find more information on Roku.

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